Business Communications Courses

By Frank Bolger - Last update

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What is it

For those involved in the business world, the ability to build a strong relationship with customers and clients is critical to attaining some measure of success. Being able to develop such relationships generally comes down to having the skill to communicate clearly and effectively. Lets explore Business Communications.

Being a good business communicator is not about loading your presentation with industry jargon or the latest business buzzwords. Indeed, it is often the case that great ideas get lost when the communicator fails to express his or her ideas in a way that can be understood by all. Good communication is much more about being clear on one s purposes and objectives. If listeners and readers are to grasp the message that is being presented to them, then it must simple, unambiguous and adapted to their needs.

What does it involve

Part-time Business Communication courses are designed to teach learners how to engage with others in the most effective way both in their verbal and their nonverbal correspondences. However, learning to become an effective communicator is no easy matter: communication is a complex area requiring a great deal of empathy and adaptability, along with an solid understanding of group dynamics, personality types and of the relationship-building process.

Most Business Communication courses will therefore divide their time between the various elements of written and verbal business communication.

For instance, learning to become a good verbal communicator means paying close attention to the pace, pitch and tone of your delivery. Someone who can speak in a relaxed and confident tone is far more likely capture a listener s attention than someone who cannot. But of course deliver counts for little if your content is poor. Whether you are speaking at meetings (internal or external), presentations or conferences, it is important that you have prepared your points and documented them clearly. Students will learn to avoid alienating their listeners by not presuming that the listener already knows everything about the topic being discussed.

In addition to delivery and content, Business Communication courses will also teach learners about how their appearance, body language and dress code can play a large role in creating the right impression.

Programmes in Effective Communication will also show students how to improve their written communication skills. Within a business context, written communication is arguably even more important than its spoken incarnation. This is due to the sheer volume of written correspondence that any business will get through on a given day: press releases, emails, proposals, reports, procedural forms, social media and website content, and so on. It is because of this volume of written material that courses will get participants to pay close attention to the language they use, as it will need to be concise, articulate and free from bias. And as scrupulousness is essential to credibility, they will also learn how to proofread their material for any grammatical issues that might weaken the message they are trying to convey.

Why do it

Though technology has changed the way that business is conducted, and has created new opportunities for the computer literate, good communicators will always be required to mediate business ideas, objectives and goals to colleagues and consumers alike. Courses in Effective Business Communication will help participants to develop and fine tune their skills in order to do so.

What comes next

People at various career and life stages can benefit from part-time Business Communications course. Those just starting out on the corporate ladder can brush up on their interview and business-writing skills, while those moving towards management positions can prepare for new responsibilities, such as giving presentations or helping to resolve internal conflicts or disputes.

At a glance

Part-time courses in Business Communication can run for as little as 6 hours or as much as 1 year, depending on the requirements of the learner. Blended-learning courses will also afford them the flexibility to complete a programme at their own pace. Prices range from 300 to 1200.

Frank Bolger

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