What Does a Medical Secretary Do? A Medical Secretary is responsible for performing administrative tasks in medical facilities such as hospitals, clinics, and private practices. Their primary role is to ensure the smooth running of the medical office, and they perform a variety of tasks, including:
- Scheduling appointments and maintaining calendars for healthcare professionals.
- Answering phones, greeting patients, and checking them in for appointments.
- Transcribing medical reports, correspondence, and other documents.
- Maintaining medical records and filing systems, both electronic and paper-based.
- Processing patient billing and insurance claims.
- Managing and ordering office supplies and equipment.
- Coordinating patient referrals and ensuring that medical information is accurate and up-to-date.
Medical Secretaries must be familiar with medical terminology and procedures, as well as office software and equipment commonly used in medical facilities. They must also have excellent communication, organizational, and multitasking skills to effectively manage the daily activities of the medical office.
