Course Description

Tangent at Trinity – Masterclass in Design Thinking for Strategy and Change Management

Trinity College Dublin

Implementing effective change at an organisational level can be challenging. Ensuring each change considers and engages the people it impacts is essential. Design Thinking is a process whereby managers can design user-centred solutions to organisational challenges. It involves analysis and imagination and works effectively at the individual, team, and organisational levels. It explores solutions based on the requirements of end-users, leading to innovative solutions that meet actual needs.

Many organisations struggle to embrace Design Thinking in their strategic and change management practices. Integrating Design Thinking at this operational level uncovers the human impact of organisational change, leading to shared ownership and enhanced adaptability. The result is a change management strategy operating in tandem with the needs of the people who construct, support, and implement it.

This masterclass will help you consider the power of Design Thinking when adopted at the organisational level. You will explore how this design-led innovation approach can benefit organisational strategy and change management procedures.

This masterclass is designed for individuals and teams working in the product or service industries who want to drive innovation and improve the customer experience. This includes but is not limited to professionals such as accountants, solicitors, engineers, bankers, healthcare professionals, public service employees, research and development teams, start-ups and technology professionals.

On completion of the masterclass, you will be able to:

  • Apply the key principles of Design Thinking at the organisational level.
  • Develop human-centred strategies and change management practices.
  • Reflect on how you could embed Design Thinking across your organisation.

On completion of the masterclass a Certificate of Completion will be provided.

Dublin, Ireland
College Name Trinity College Dublin
Course Category Business, Continual Process Improvement
Course Type Online Learning
Course Location Dublin, Ireland
Location Postcode Dublin 2
Course Fee For information on fees, contact the Tangent team at:
Course Duration The masterclass is delivered over three hours in a live webinar.
Awarding Body Trinity College Dublin
Entry Requirements Attendees need a computer with microphone and video capability, and are expected to participate in these interactive sessions.
For information about Trinity College Dublin, please visit our college page on by clicking here.

Course Provider

Trinity College Dublin

01 872 2853
College Green, Dublin, Republic of Ireland

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