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Mastering Total Quality Management

Course ID: 195387
Alison
Course Location
5-6 hours
Free

Course Content

Learn essential tools, techniques, and systems for implementing Total Quality Management with this free online course. Implementing and sustaining Total Quality Management (TQM) is a proven way to enhance organizational productivity. This course introduces key tools and techniques to prepare and ensure the smooth adoption and integration of TQM practices. This course was reviewed and approved by qualified subject matter expert Yogesh Malani, a quality assurance head. Enrol today and begin your journey toward achieving higher productivity and consistent quality.

Course Details

Course CategoryQuality Management, Business
Course TypeOnline Learning
Course QualificationCPD Certificate
Course Duration5-6 hours
Course FeeFree
Entry RequirementsLike all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary.

At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives.

Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.
Career PathWhat You Will Learn In This Free Course
• Define the foundations and guiding principles of Total Quality Management (TQM).
• Recall the steps to plan and deploy TQM in organisations.
• Illustrate the application of the seven essential tools of quality.
• Identify key stakeholders and their roles in TQM success.
• Discuss methods to build cross-functional collaboration in organisations.
• Describe how to communicate quality objectives effectively across teams.
• Apply basic and advanced quality tools to improve organisational processes.
• Analyse ISO 9001, TPM, and excellence models as TQM frameworks.
• Evaluate process mapping, flowcharting, and root cause analysis methods.
• Plan and manage TQM initiatives with readiness assessments and gap analysis.
• Assess quality through KPIs, customer metrics, and benchmarking methods.
• Generate sustainable strategies to embed quality, drive innovation, and long-term excellence.
Course Code7659

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