Course Description

Managing People Course (QQI Level 6)

The Open College

This comprehensive QQI Managing People course, equips existing Managers (and those considering a career in managing people) with detailed knowledge of employee legislation, motivating staff, appraisals, disciplinary procedures, recruitment, selection and personal development.


Students will learn how to:

  1. manage staff performance and under performance,
  2. motivate, empower and develop staff,
  3. build effective workplace relationships, and
  4. understand the implications of Irish employee related legislation.


Topics covered include:

Unit 1: Management, Leadership and Culture

  • Management v. Leadership
  • Management & Leadership Styles
  • Theory X and Theory Y
  • The Managerial Grid Model
  • Organisation Structure
  • Organisation Culture.


Unit 2: Managing Performance

  • Negotiating Performance Management
  • Operational Plans
  • Setting Standards and Objectives
  • Setting SMART Objectives
  • Decision Making
  • Creative Problem Solving
  • Delegating and Motivating
  • Monitoring and Controlling
  • Managing Conflict and Disputes
  • Managing Assertiveness.


Unit 3: Training and Development

  • Staff Development
  • Staff Development Options
  • Personal Development Plans (PDP).


Unit 4: Legislation

  • General Rights
  • Contract of Employment
  • Health and Safety Legislation.


Who should complete this course?

  • Existing Managers and Supervisors who wish to gain an internationally recognised qualification.
  • Newly appointed Managers and Supervisors who wish to learn how to manage people and teams.
  • Managers in business who have to make direct reports and wish to learn best-practice techniques for managing people.


Entry Requirements / Prerequisites:

  • Level 5 or equivalent in a relevant subject area (Business / Management) and/or relevant practical experience (3 years minimum) – Please ask about our requirements surrounding Recognition of Prior Learning (RPL) for entry.
  • English Language Requirement: Students entering programmes leading to awards at Level 6 are expected to be able to: fluently read, draft, prepare and understand complex information, including quantitative information, that is personally relevant and reflecting a broad knowledge base. For example, this might include text and other information relating to abstract theoretical ideas, concerns or procedures, such as local planning concerns in relation to broader spatial strategy, political issues in relation to particular agenda, budget plans/ specifications.
  • Learners undertaking this programme must have basic IT skills and access to the necessary equipment to enable them to undertake an online programme: computer, broadband, email, Microsoft, recording equipment necessary for some skills demonstration tasks, and where applicable any other specialised software/equipment.
  • As this programme is delivered through distance learning or eLearning, students must be capable of studying on their own initiative.


Progression to further Studies

  • This course leads to a level 6 award on the National Framework of Qualifications.
  • Students who successfully complete this programme may use this Level 6 credit towards the FETAC Advanced Certificate in Management programme (Ref. 6M4587).



  • This course is assessed through completion of a Project (50%), Assignment (20%) and a Personal Learner Record (30%) where candidates record their experience of setting performance standards, giving feedback, staff development, diversity, legislation, delegation and evaluation of their own skills.


Course Link.

Leopardstown, Dublin, Ireland
Course Code 6N3945
College Name The Open College
Course Category Business, Management Skills
Course Type Online Learning
Course Qualification Level 6 Higher Certificate
Course Location Leopardstown, Dublin, Ireland
Location Postcode Dublin 18
Course Fee 314.00
Course Duration 8 Weeks
Awarding Body QQI
Title of Awarding QQI Level 6 component Certificate in Managing People (6N3945)
For information about The Open College, please visit our college page on by clicking here.

Course Provider

The Open College

Unit 9, Leopardstown Business Centre,, Ballyogan Road, Leopardstown, Dublin, Ireland

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The Open College
Unit 9, Leopardstown Business Centre,
Ballyogan Road, Leopardstown, Dublin
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