Course Description

A Postgraduate Diploma in Trust, Safety and Content Moderation Management

Griffith College Dublin (GCD)

Gain the in-depth technical knowledge and skills to lead trust and safety teams in the fast-growing Big Tech regulatory environment.

This programme is aimed at early-stage trust, safety and content moderation professionals who are keen to progress into management and team leader roles in the sector. Throughout the programme, learners develop their problem-solving, critical thinking, communication and project management skills.

Learners are also taught how to deploy and operate relevant software tools and gain a thorough understanding of professional self-caring practices.

Course Code Direct Entry
College Name Griffith College Dublin (GCD)
Course Category Computers & IT (Information Technology)
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Postgraduate Diploma
Course Location Dublin, Ireland
Location Postcode Dublin 8
Course Fee €8400
Course Duration 1 year
Awarding Body QQI
Title of Awarding Postgraduate
Entry Requirements This programme is aimed at early-stage trust, safety and content moderation professionals who hold Level 8 qualifications (with a 2.2 honours) and wish to achieve a Level 9 qualification in trust and safety and content moderation management. To facilitate the diversity of workers in the area, who range from Level 8 graduates in communications, languages, psychology and business studies, entry to the programme is for non-cognate NFQ level 8 qualification holders.
Career Path On programme completion, learners will have developed: A detailed knowledge of contemporary transnational trust and safety regulatory and compliance issues, as well as cross-industry community platform standards and ethical approaches. An understanding of the international online cultural environment, including the sociopolitical challenges this has produced for modern society. A core competency in understanding today’s online threat landscape and initiating online investigations into bad actors. An understanding of key project management theories and their practical application and uses in a Trust and Safety working environment. A core competency in a range of software applications. An understanding of the key principles and uses of data analysis techniques in project management. An enhanced range of soft skills including presentation and communication skills, report writing, critical thinking, problem solving and self-care practices.
For information about Griffith College Dublin (GCD), please visit our college page on by clicking here.

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