Learn how to improve your communication, presentation and telephone skills with this free online course. Whether you are giving a presentation to a full conference room or calling your boss, effective communication is the key to delivering your message. In this free online course, you will learn how to overcome your nervousness in any public speaking situation. You will also explore the techniques needed to avoid blunders when making phone calls and how to take control of your communication skills by being professional in all situations.
| Course Category | Communications Skills, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Recall well-tested tips for giving effective presentations and speeches • Relate the first piece of information you should identify when giving any kind of presentation or speech • List the messages that you want your audience to remember from you • Describe what should be included in PowerPoint presentations when addressing others • Recognize the importance of constant feedback from friends and colleagues • Explain the potential impact different time zones can have on your business calls • Describe the ideal environment for a business call and the additional materials you may require for the call • Summarize TJ's tips for phone calls, video conferencing and your phone's voicemail • Relate the information you should give someone when they answer your call • Recognize that every generation has blind spots when it comes to technology • Define the Hollywood phone call goodbye and why you shouldn't replicate it in a business setting |
| Course Code | 3980 |
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