By Category : ITIL Courses - Nightcourses.com

Become skilled in ITIL to enable your company to use cutting-edge IT functions to provide world class services and maximise value Information Technology Infrastructure Library ITIL is the most widely-accepted and trusted approach to IT service management in the world, providing […]

Get onto the ITIL career progression ladder The Information Technology Infrastructure Library ITIL® has become the standard framework for the IT service industry. In this online course, offered by Global Edulink, one of the leaders in the worldwide online training industry, […]

Get onto the ITIL career progression ladder The Information Technology Infrastructure Library ITIL® has become the standard framework for the IT service industry. In this online course, offered by Global Edulink, one of the leaders in the worldwide online training industry, […]

Overview If learners have completed the ITIL Foundation course they can move to the intermediate level of the ITIL lifecycle. The main objective of ITIL SO is to ensure efficient and effective delivery of IT services to meet the satisfaction […]

Overview The ITIL Intermediate Continual Service Improvement will give learners an understanding of the processes, policies and methods related to the Continual Service Improvement phase. It will focus on the management and control of techniques and activities within the CSI […]

Overview The ITIL Intermediate Planning, Protection and Optimisation will give learners an understanding of the practical aspects of the ITIL Service Lifecycle. It is focused on operational level activities and supporting methods to execute practical aspects in a learning environment. […]

Overview The ITIL Intermediate Service Design will equip learners with practical guidance and critical knowledge on the core concepts and management principles to design existing or new IT services. It will focus on holistic design requirements associated with people, processes […]

Overview The ITIL Intermediate Service Offerings & Agreements enables learners to understand key ITIL processes to develop service offerings and agreements related to an organisation. It will focus on practical application of practices to enable service level, demand, supplier and […]

Overview The ITIL Intermediate Service Strategy will equip learners to understand the vital role of IT services when pursuing business and customer-related objectives. It will give learners a practical level of proficiency in the Service Strategy phase of ITIL service […]

Overview The ITIL Intermediate Service Transition will equip learners with critical knowledge and practical hands-on training on the introduction, deployment and transfer to ensure that new and changed services are consistently well managed. It will focus on every stage leading […]

Overview The ITIL Practitioner is designed to offer practical guidance on how to adapt the ITIL framework to support business objectives. The course will show how to apply the ITIL framework in day to day responsibilities allowing individuals to become […]