This free online course explains how emotional intelligence can be harnessed to create a healthy workplace culture. The capacity to manage your emotions and understand those of people around you is known as ‘emotional intelligence’. Strong interpersonal skills are borne of high emotional intelligence and enhanced communication and conflict management skills create a healthy workplace culture that boosts productivity. This management training course teaches you how to develop emotional intelligence to improve your leadership skills and job performance.
| Course Category | Communications Skills, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Identify the different models of emotional intelligence (EI) • Recognize the ways EI affects job performance overall • Discuss the influence of work-life balance on job performance • Classify the types of emotional behaviours and trace their impact on job performance • Describe the role of EI in leadership • Define the concept of ‘authentic leadership’ • Explain how to improve emotional expression and regulation • Define the roles of empathy and priming in creating a healthy workplace culture |
| Course Code | 1295 |
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