Acquire skills and tools for effective root cause analysis to simplify problem-solving with this free online course. While problem-solving approaches differ depending on the issue, root cause analysis tools and techniques apply across a wide range of challenges, making solutions more effective. This course covers essential tools, methods, and strategies to identify, analyse, and resolve problems. This course was reviewed and approved by Teodorico Mayo Jr, Lead Auditor and Quality Management Specialist. Enrol today to build skills for lasting solutions.
| College | Alison |
| Course ID | 195140 |
| Course Category | Management Skills, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 5-6 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Define the purpose of Root Cause Analysis (RCA) as opposed to addressing surface-level symptoms. • Explain the principle of causality in determining cause-and-effect relationships. • Summarise the historical development of RCA and its influence on modern methodologies. • Categorise root causes into human, process, and systemic factors to support comprehensive analysis. • Apply the 5 Whys method to trace cause-and-effect chains and uncover underlying issues. • Illustrate cause-and-effect relationships using Fishbone Diagrams to structure contributing factors. • Discuss the use of supporting RCA tools such as Pareto charts, check sheets, and process flowcharts. • Plan and organise an RCA investigation by defining roles, data needs, and investigative steps. • Analyse contributing events through timelines and logic sequencing to clarify causal interactions. • Assess and prioritise root causes based on risk severity, frequency, and organisational impact. • Create corrective action strategies aligned with organisational goals. • Evaluate corrective actions through monitoring, review, and communication to ensure sustainability. |
| Course Code | 7650 |
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