This free online course teaches the tools and methods required to conduct root cause analysis within processes. Every problem has an underlying cause. Do you find it challenging to identify the root cause of a problem in your business? Root cause analysis (RCA) is a methodology used to determine the causes of defects within processes and find their solution. In this course, we’ll teach you the concept of RCA and how to use it to identify the underlying cause of problems that may arise in projects, businesses or any organisational processes.
| Course Category | Business Management, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Describe the approach of the Lean Six Sigma methodology in delivering quality processes • Recognise how the DMAIC tool ensures that Six Sigma is achieved • Outline the benefits of using the Lean Six Sigma approach and its tools • Identify the purpose of the cause-and-effect tool in Lean Six Sigma • Recall when to use the Ishikawa diagram, the ‘5 Whys’ diagram, the Pareto chart and the cause-and-effect matrix tool • Explain root cause analysis and its key traits • List the benefits of the ‘5 Whys’ diagram tool • Summarise the importance and history of the cause-and-effect tool • Discuss the process of building a cause-and-effect diagram |
| Course Code | 5063 |
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