Learn how to use KPIs as effective tools for business process management and improvement in this free online course. In this course, you will examine the challenges and importance of performance measurement. You will study the four main sections of key performance indicators (KPIs) for businesses, and the five steps for monitoring and analysing performance. By completing this free online course, you will be able to determine the KPIs that will help you develop effective systems for improving and managing your business. Enrol now!
| College | Alison |
| Course ID | 201398 |
| Course Category | Management Skills, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Explain performance measurement and the methods for presenting performance data • Identify 12 KPIs of customer performance and four of employee performance for SMEs • Describe six KPIs of operational performance and six of financial performance for SMEs • Recall the mathematical models for estimating inventory turnover • Discuss the five steps for monitoring and analysing performance • Explain the six steps of problem-solving in performance management |
| Course Code | 4152 |
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