Acquire the administrative, financial and communication skills used by medical receptionists in this free online course. The role of medical receptionists extends beyond answering phone calls and shapes the overall patient experience. This course equips you with the knowledge and skills required to excel as an efficient medical receptionist. We explain how to perform administrative tasks and provide communication skills to help you put anxious patients at ease. We also explore medical terminology for diseases and treatments and show you how to identify emergencies.
| Course Category | Healthcare Management, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Define the role and responsibilities of a medical receptionist • List the day-to-day tasks and duties of a medical receptionist • Recognise the importance of confidentiality and ethical considerations in a medical setting • Discuss patient management procedures involving scheduling appointments, maintaining records and handling queries • Recognise the different soft skills that help medical receptionists handle day-to-day tasks • Discuss the importance of following office safety protocol and creating a safe environment in any medical facility • Describe the financial and administrative tasks of a medical receptionist • Identify medical emergencies and the role of the receptionist during emergencies • Summarise the basic skills a medical receptionist should have to ensure the smooth functioning of a medical office • Explain why medical receptionists need to know about diseases and their treatments, pharmaceutical terms and medication • Outline some stress management and self-care techniques • Summarise the importance of patient follow-ups and post-emergency care |
| Course Code | 6354 |
Enrol with Alison today! This free online certificate course teaches you how to use CPR, AED, and first aid to save lives.
Enrol with Alison today! Learn how to give good care to the elderly with the nursing procedures and practices in this free online nursing course.
Enrol with Alison today! Learn the important functions and practices of human resource professionals in this free online diploma course.
Enrol with Alison today! In this free online course, learn how to implement the HACCP Food Safety System in your catering establishment.
