Gain a better understanding of conflict and learn key skills and techniques for conflict management and negotiation. This free online conflict management and negotiation course will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. Moderate conflict is healthy for an organisation. Some people avoid conflict, but avoiding conflict doesn't solve key issues, and stunts organisational growth. This free online course will teach you effective conflict management and negotiation skills.
| Course Category | Negotiating Skills, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Explain the nature of conflict in your personal life or at work • Describe the different types of conflict you may experience • Identify the possible outcomes of conflicts • Define your own communication style • Explain different ways to manage conflict • Identify common mistakes that often occur in negotiations • Indicate the five stages of negotiation • List the various negotiation strategies |
| Course Code | 1463 |
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