Salesforce is a cloud-based customer relationship management(CRM) platform that helps business manage their sale, marketing, customer service, and more. It provides a centralized hub for organizations to track and analyze customer interaction, automate processes, and improve efficiency. With its wide range of features and customizable options, Salesforce is used across various industries to streamline operations and enhance customer relations.
| College | Alison |
| Course ID | 192055 |
| Course Category | Sales & Retail, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Explain the key features and functionalities of Salesforce products • Distinguish between customization and configuration in Salesforce • Outline the transformation of Salesforce Inc. from a CRM solution provider to a significant player in cloud computing • Identify the various cloud platforms and products offered by Salesforce • Indicate the dynamics of the Sales Force Automation Software Market • State the ways to interpret the market reports • Summarize the differences between Salesforce Lightning and Classic • State the purpose and benefits of Salesforce AppExchange and how to navigate its offerings |
| Course Code | 762 |
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