Learn the English language for work in a hotel reception and at the front desk with this free online course. This free online English Language course will teach you English language skills for use in hotel receptions and front desks. The hotel industry is one of the biggest in the world, employing tens of millions of people globally. This online course will teach you the essential english language skills required to work in a hotel, starting from how to answer general hotel inquiries, to outlining a hotel's check-in and check-out procedures.
| Course Category | English, Languages |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Discuss the importance of providing potential hotel guests with information during enquiries • Outline the procss for makeing a hotel reservation for guests using the correct English vocabulary and terminology • List the steps for checking guests in and out of hotels in the correct sequence • Recall the the correct English language phrases for check-in and check-out • Evaluate customer complaints with helpful and non-offensive English language phrases • Identify the featured if the 4 different hotel types |
| Course Code | 1801 |
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