Learn how to manage retail stores in this free online sales management course to boost sales and customer satisfaction. ‘Retail management’ is the process of planning, organising and directing a business or organisation's selling operations. It covers the overseeing of the day-to-day operations of a physical retail establishment and includes everything from pricing and marketing products to maintaining inventory. This course teaches you how to manage your staff efficiently, communicate with your customers effectively and attract new ones. Enrol today!
| College | Alison |
| Course ID | 195920 |
| Course Category | Sales & Retail, Business |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Identify different retail categories and business formats • Distinguish between centralised and decentralised buying • Outline various retail pricing models and how they can be applied • Define ‘collaborative planning’, ‘forecasting’ and ‘replenishment’ • Outline the types of security needed in your store • Discuss how to improve consumer engagement • Recall the key rules concerning health and safety in your store • Analyze the ‘retailer buying cycle’ • Analyze how to target customers with the best marketing and branding strategies • Describe how to manage customer relations and deal with unhappy consumers • List the details of various Consumer Protection Acts |
| Course Code | 5154 |
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