Medicine and Counter Assistant - IPU

Participant Profile:
This course is suitable for anyone who wishes to gain the qualifications to dispense over the counter medicines and other products in a pharmaceutical setting. Why is the course needed? Between 10,000 and 25,000 people ask for advice in pharmacies every day. NOTE: Skills to Advance funding is available for eligible applicants in employment to up skill. Contact mulgravesta@lcetb.ie for more information

Programme Description:
The course covers the following topics: •Counter Assistant Skills: Customer Service & Communication skills, the 2WHAMM approach to questioning, Product knowledge, Referral to the pharmacist, dealing with product specific requests, dealing with suspected OTC medicine abuse •Gastrointestinal conditions I: Indigestion, Heartburn & Constipation, Smoking cessation •Respiratory conditions: Coughs, Colds & Hay Fever •Pain •Gastrointestinal conditions II •Skin : Skin & Feet, Mouth, Eyes & Ears, Healthy Living, Natural Remedies, Vitamins & Minerals and nutritional supplements •Women’s health, Child Health & Family Planning, Holiday Healthcare & First Aid •Preparation for IPU Examination IMPORTANT NOTE – NEW ACCREDITATION ATHE: The IPU MCA Course in its new format was submitted to the Awards for Training and Higher Education (ATHE) in August 2020. ATHE is an Ofqual regulated Awarding Body and is recognised in 40 countries worldwide. The IPU MCA achieved ATHE Endorsed Standard of Education and Assessment in October 2020. The IPU is now an ATHE Endorsed Centre, and the course is externally monitored and verified by an ATHE assessor early. A learner’s benefit in achieving the IPU MCA Endorsed Certificate is higher employability and recognised portable skills.