Managing People QQI L6-Online

Participant Profile:
This course module will provide the learner with the management knowledge, skills and ability to manage people in a supervisory management capacity. NOTE: Skills to Advance funding is available for eligible applicants in employment to up skill. Contact mulgravesta@lcetb.ie for more information NOTE: Learners undertaking online courses must have basic IT skills and have access to the necessary ICT equipment, software and broadband capability to enable them to undertake an online course.

Programme Description:
• Evaluate the professional role and function of leadership in the context of a management role to include the importance of maintaining professionalism, supervisory management styles and reflective practice using a self-evaluation audit • Appraise the impact of different styles of leadership, motivational theory and its impact on staff and the importance of good working relationships at all levels in the organisation • Research the main provisions of relevant Legislation, such as Employment Legislation, and European Union Directives • Examine the impact that culture, attitudes and values have on work practice such as, diversity issues, client confidentiality policies, patient charter and rights • Support the diversity of the social, cultural and linguistic backgrounds of internal and external stakeholders • Manage under performance and deviation from agreed standards in a manner that achieves an agreed positive outcome • Perform effectively and fairly as a team member in a supervisory management role, recognising the importance of being a positive role model • Utilise networks and agencies in a proactive way to achieve tasks and solve problems within a multi-disciplinary framework • Address skills and motivation deficits amongst staff through strategies such as, skills audits, clear attainable goal setting, support for continuous professional development, team building exercises and enhancement of individuals self esteem • Organise a partnership approach to engagement with stakeholders such as professionals, networks and agencies that support the supervisory role and with trade union officials to enable the timely and constructive resolution of problems • Utilise a range of appropriate communications styles and methods to provide management to staff and staff to management feedback in a culture that promotes engagement • Lead through effective delegation and acting as a conduit from staff to the upper management.