Earn an information technology diploma and learn how to provide IT support in this free online computer science course. Are you ready to become an information technology (IT) support expert? This diploma course covers everything you need to know, from IT infrastructure and operating systems to network basics and support skills. We will also dive into cloud computing, cyber security and the role of ethical values and professionalism. We discuss the future of IT support to help you stay ahead in this ever-evolving field. Sign up to launch your career in IT support.
| Course Category | Technology, Agriculture & Veterinary |
| Course Type | Online Learning |
| Course Qualification | CPD Diploma |
| Course Duration | 10-15 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world's largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Identify some typical roles and responsibilities associated with IT support • Assess and mitigate security risks by implementing appropriate measures to protect computer systems • Explain the organisational importance of IT support • Apply effective troubleshooting techniques to resolve technical issues as an IT support expert • Select the appropriate cloud service models based on specific organisational requirements • Recall different types of operating systems |
| Course Code | 5997 |
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