
This pathway program combines the Certificate in Reception & Office Support and the Diploma in Business Administration giving a wide range of sought-after office and administration and reception skills. Gain the knowledge that employers are looking for, as well as the abilities to advance your career.
Communication
ADMG154 – Effective Business Communication
ADMG160 – Office Ergonomics & Data Entry
CITG127 – Introduction to Microsoft Word
ADMG159 – Creating Documents
MGTG105 – Communication Skills
Customer Relations
ADMG164 – Customer Service Strategies
ADMG107 – Customer Relationship Management
ADMG108 – Customer Service Skills
Workplace Practices
ADMG188 – Organise Schedules & Meetings
ADMG148 – Time Management, Ethics and Professionalism
ADMI127 – Workplace Health and Safety
Financial Data
ABKI202 – Accounting and Bookkeeping Fundamentals
ABKI152 – General Journal
ABKI153 – General Ledger & the Trial Balance
ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management
ABKI103 – Accounting with Xero
ABKI217 – Accounting with Sage and Quickbooks
Project Management
MGTG119 – Introduction to Project Management
MGTG109 – Establishing Timelines and Milestones
MGTG138 – Project Implementation, Completion and Evaluation
CITG138 – Using Microsoft Excel
Certificate in Reception & Office Support
ADMG139 – Role of a Receptionist
ADMG154 – Effective Business Communication
CITG127 – Introduction to Microsoft Word
ADMG148 – Time Management, Ethics and Professionalism
ADMG165 – Organise Schedules
ADMG128 – Office Organisation and Procedures
ADMN127 – Workplace Health and Safety
ADMG108 – Customer Service Skills
ADMG107 – Customer Relationship Management
CITG138 – Using Microsoft Excel
ADMG110 – Dealing with Invoicing, Credit Policies and Cash Management
Diploma in Business Administration
ADMG154 – Effective Business Communication
ADMG160 – Office Ergonomics & Data Entry
CITG127 – Introduction to Microsoft Word
ADMG159 – Producing Business Documents
ADMG166 – Maintain Business Resources
ADMG164 – Customer Service Strategies
| Location Postcode | Dublin 2 |
| Course Category | Administration, Business |
| Course Type | Online Learning |
| Awarding Body Details | Administration Pathway – Reception |
| Course Duration | 400 hours over a maximum of eighteen months. |
| Course Time | You will have access to this course for up to 18 months before you complete. |
| Course Fee | 1499 |
| Career Path | The Career Academy’s Administration graduates often gain employment in small to medium-sized businesses within Ireland. Upon completion of this course, you may be able to apply for jobs such as: Business Administrator Administrative Assistant Administration Officer Receptionist Personal Assistant Health Administrator |
| Course Code | ADMI4010 |



Want to learn accounting? Start your new career with our easy introductory accounting course.
Manage your own accounts or gain an accredited qualification to add to your CV! Get qualified and earn more with an accredited Certificate in Accounting.
Study administration online and get an accredited qualification to match your experience! Become a certified business administrator with our accredited online course and get that job or promotion.
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