Course Description

The Certificate in The Manager as Coach and Mentor

Open Training College



This programme of study has been developed for the experienced manager who currently holds a senior post within the organisation or foresees holding such a post in the future. This manager is interested in further developing their existing professional competencies in order to progress the work of the organisation within the human services sector and within wider society.

The manager planning to study The Certificate in The Manager as Coach and Mentor first possesses a keen and genuine interest in the people they manage and lead and secondly, in ensuring that the people that they manage and lead realise their full personal and professional development. One way of ensuring success in these areas is to develop one’s own skills as a coach and as a mentor and utilising these skills in respect to informing and enhancing the work of managing people through acknowledged and recognised best practice.

Prospective students of this module may already have completed the OTC’s Higher Certificate in Applied Management (Human Services) or any courses of study leading to 120 ECTS credits or more.

Key Learning Outcomes

The aim of this module is to facilitate the student in understanding the importance of coaching and mentoring as additional approaches in supporting staff members within human service settings as well as considering the relevance of these approaches in further informing the Supervision process. Additionally, the module also explores conflict and conflict resolution as well as mediation and their importance and relevance to the role of the manager.

Contents

The module has the objective of facilitating the student in gaining a clear understanding of the nature and purpose of coaching and mentoring within human service environments and identifying ways in which these approaches can be used effectively to support staff members.

Building on this learning the student will then examine approaches that can harness mentoring and coaching in order to support and enhance the Supervision process. Reflecting on such work, the student will also review their own ongoing and future learning requirements and will identify very clear areas for professional development.

The module also explores the topic of conflict and examines ways in which to resolve conflict between people, within teams and within organisations. Additionally, as with coaching and mentoring, best practice approaches will be presented in how conflict resolution can also influence the Supervision process.

Finally, the student will study the subject of mediation and how this too can be utilised in order to further enhance professional development.

Assessment

Learners will be assessed by completing one written assignment of 2500 words.

Qualification

The course is QQI approved HET Award at Level 7 on the National Framework of Qualifications.  Successful participants be awarded a single subject Certificate in The Manager as Coach and Mentor and hold 15 credits towards the BA in Applied Management (Human Services).

How the course will improve the learner’s career prospects

Within the current regulatory environment that human service organisations now operate within in Ireland, the need for managers to possess the skills and knowledge associated with coaching and mentoring cannot be overstated.

The complexities and nature of change that accompany human service provision call for a distinct need for managers to be competent in such skills in order to ensure the desired outcomes for the organisation, the staff member and also the manager themselves.

 


College Name Open Training College
Course Category Humanities & Social Sciences, Social Care
Course Type Blended - Mix of Classroom & Online
Course Location Dublin, Ireland
Location Postcode Dublin 14
Course Start Date 1st May 2019
Course End Date 10th June 2019
Course Fee The course costs €395 to attend.
Course Duration 6 weeks
Course Times The next course starts on Friday, May 3rd, 2019: • Application deadline: Wednesday, May 1st, 2019 • Online Induction Module/Course Commences Online: Friday, May 3rd – Thursday, May 9th, 2019 • Workshop Date: Monday, May 10th, 2019 • Assignment Submission Date: Sunday, June 10th, 2019
Awarding Body QQI
Title of Awarding The Certificate in The Manager as Coach and Mentor
Entry Requirements Potential applicants must: • Already hold a minimum of 120-credits at Level 6 or higher, eg. BA degree in social care or Higher Certificate in Applied Management, and • be employed, in Human Services as a team member/manager/PIC/PPIM for at least 10 hours per week. International applicants must provide appropriate documentary evidence of proficiency in English (i.e. IELTS 6.0)
Career Path Within the current regulatory environment that human service organisations now operate within in Ireland, the need for managers to possess the skills and knowledge associated with coaching and mentoring cannot be overstated.
For information about Open Training College, please visit our college page on www.nightcourses.com by clicking here.

Course Provider

Open Training College



Prospect Hall, Willowfield Park, Goatstown, Dublin , D14 P9E4, Goatstown, Dublin, Republic of Ireland

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