Course Description

Mentoring and Communication Diploma – Level 3

Global Edulink

Mentoring and Communication Diploma – Level 3.

Mentoring is meaningful for everyone

If you are the type of person who loves to help people, knows a lot about a certain subject and feels confident imparting that knowledge, then you might mentoring is for you. This Mentoring and Communication Diploma – Level 3 course provided by Global Edulink can empower you to become a skilled mentor.

Mentoring is the act of advising someone in their personal or professional development using your knowledge and expertise. It often goes hand-in-hand with life coaching, though mentoring tends to emphasise development and involves a long-term relationship. Coaching, on the other hand, tends to be short-term and more focused on achieving specific goals or completing tasks.

Who is it for?

  • Suitable for personal development or any level of employee.

Course Curriculum

  1. Introduction to telephone collections
  2. Defining mentoring and coaching
  3. The benefits of coaching
  4. How to develop a mentoring program
  5. The psychology of mentoring
  6. Process of communication
  7. Teaching and learning techniques
  8. What is motivation?
  9. Mentoring roles & responsibilities
  10. Five key essentials of a mentoring relationship
  11. The stages of mentoring

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card
  • Recognised Accredited Qualification
  • Excellent customer service and administrative support.

Course Code 1046
College Name Global Edulink
Course Category Health Care, Mental Illness
Course Type Online Learning
Course Qualification CPD
Course Location Ireland
Course Fee 134.00
Course Times All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).
Title of Awarding Diploma in Mentoring and Communication – Level 3
Entry Requirements This course is available to all learners, of all academic backgrounds. However, a sound educational background would be an advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course.
Career Path Behaviour Mentor , Re-engagement Unit Officer , Mentor Advisor , Utilities Field Coach , One-to-One Mentor for People in Custody , Youth Engagement Worker .
For information about Global Edulink, please visit our college page on by clicking here.

Course Provider

Global Edulink

CityPoint, 1 Ropemaker Street, London, EC2Y 9HU, Dublin, United Kingdom

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Global Edulink
CityPoint, 1 Ropemaker Street, London, EC2Y 9HU
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