Course Description

ITIL® Intermediate: Service Transition (ST)

Global Edulink



Overview

The ITIL Intermediate Module – Service Transition course will mainly focus on the key service transition elements of this ITIL framework. Initially the course will help learners to identify the main concepts present behind the observed service offerings. The most effective manner in which the transition between the old and new service transition models could be done will also be elaborated in this course as well as identifying how the different elements of service transition will fit into the business.

The ITIL Intermediate Module – Service Transition course gives will help the learner to validate the knowledge had in order to successfully transition between the different IT service delivery models present.

The ITIL Intermediate Module – Service Transition course will teach the principles behind developing a good service transition strategy, the processes which tend to underpin the key service transition projects undertaken and also how the human element of the IT transition project should be most successfully managed by the company. The Service Transition module is worth 3 credits to achieve the minimum of 17 credits required before the final step of ITIL Expert Level. The course is globally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of the ITIL Intermediate Module – Service Transition course.

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

This course is aimed at
Chief Information Officers
Change Control Managers
Chief Operation Officers
IT Operations and Service Managers

Entry Requirements

The course requires that learners have an understanding of the ITIL Foundation course

Method of Assessment

At the end of the ITIL Intermediate: Service Transition course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Certification

Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Transition.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path
Once you successfully complete the ITIL Intermediate: Service Transition course you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

Project Manager – (average UK yearly salary: £42,385)
Project Support Technician – (average UK yearly salary: £18,876)
Service Manager – (average UK yearly salary: £35,608)
IT Operations Managers – (average UK yearly salary: £45,830)

Others Jobs you can get

IT architects
Process Consultant

Course Curriculum
➤ Module 01: Course Introduction – Vo
1.0 Lesson: Course Organization
2.0 Lesson: Course Conventions & Agenda
➤ Module 02: Service Transition
1.0 Lesson: Introduction To Service Transition
2.0 Lesson: Principles Of Service Transition
3.0 Lesson: Service Transition Summary
➤ Module 03: Service Transition Processes
1.0 Lesson: Planning & Support
2.0 Lesson: Change Management
3.0 Lesson: Service Asset & Configuration Management
4.0 Lesson: Release & Deployment Management
5.0 Lesson: Service Validation & Testing
6.0 Lesson: Change Evaluation
7.0 Lesson: Knowledge Management
➤ Module 04: Common Service Transition Activities
1.0 Lesson: Common Activities
2.0 Lesson: Common Activities Summary
➤ Module 05: Structure, Technology, And Implementation – Vo
1.0 Lesson: Organizing Service Transition
2.0 Lesson: Technology Considerations
3.0 Lesson: Implementing Service Transition
4.0 Lesson: Structure, Technology & Implementation Summary


Course Code GEL145
College Name Global Edulink
Course Category Computers & IT (Information Technology), ITIL
Course Type Online Learning
Course Location Dublin, Ireland
Course Start Date 9th January 2019
Course End Date 31st December 2019
Course Fee 280
Course Duration 365
Entry Requirements The course requires that learners have an understanding of the ITIL Foundation course
Career Path Once you successfully complete the ITIL Intermediate: Service Transition course you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below. Project Manager – (average UK yearly salary: £42,385) Project Support Technician – (average UK yearly salary: £18,876) Service Manager – (average UK yearly salary: £35,608) IT Operations Managers – (average UK yearly salary: £45,830) Others Jobs you can get IT architects Process Consultant
For information about Global Edulink, please visit our college page on www.nightcourses.com by clicking here.

Course Provider

Global Edulink



CityPoint, 1 Ropemaker Street, London, EC2Y 9HU, Dublin, United Kingdom

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