Course Description


Study 365


The ITIL® 4 Specialist: Create, Deliver and Support (CDS) – Exam Only is designed for ITSM Practitioners who want to understand how to plan and build a service value stream. The exam demonstrates whether candidates have grasped the concepts and challenges related to organisational structure. This exam is a prerequisite to gain the ITIL® 4 Managing Professional certification. You will be assessed in your knowledge of ITIL® practices and how it contributes to creation, delivery and support. You will understand the role of risk, governance and compliance and how to integrate methods and principles into the service value system. This is a widely recognised exam that will give you the opportunity to pursue a career in the IT industry and be responsible for IT-designed digital services and end to end support delivery. The ITIL® 4 exam will infuse confidence to focus on better customer expectation, give you the tools to enhance service delivery quality and help develop a proactive culture in the work environment.

Upon successfully completing this exam module, you will learn to apply ITIL® best practices and provide user support. The exam will put you on the path to becoming a qualified ITIL® Managing Professional. The ITIL® certification is a benchmark for service management and it will help boost your standing at an international level.

Why You Should Consider Taking this Exam at Study365?

Study365 is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive exam awarded by AXELOS. At Study365, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the exam.

Learners who register with the centre will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.

Whom Is This Aimed At?

  • ITSM Practitioners
Method of Assessment
  • Learners must complete the 4 modules to gain the ITIL® 4 Managing Professional Certificate
  • Take the ITIL® 4 Specialist Create, Deliver & Support Certification exam

Exam Details:

  • Duration: 90 minutes
  • Exam Format: 40 multiple choice questions
  • Pass Mark: 70% (28 questions must be correct)
  • Exam Type: Closed Book


Learners who successfully complete the exam for all 4 modules will be awarded the ITIL® 4 Managing Professional Certificate.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

College Name Study 365
Course Category Business
Course Type Online Learning
Course Location Cavan, Ireland
Course Fee 289
Entry Requirements Completed the ITIL® Foundation Exam Undertake all the ITIL® 4 MP training exams
Career Path IT Specialist - £79,000 (Approximately)
For information about Study 365, please visit our college page on by clicking here.

Course Provider

Study 365

New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom, Cavan, United Kingdom

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Study 365
New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom
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