ISO 9001:2015 Foundation (QMS) (Virtual)

The aim of this one-day course is to provide delegates with the skills and prior knowledge needed to complete the IRCA Internal QMS Auditor training course and IRCA QMS Lead Auditor/Auditor training course. It is also useful for an introduction for anyone involved in the development, implementation and management of an ISO 9001:2015 management system.

Participants achieve the following learning outcomes from the programme:

• Define “quality”.
• Explain the purpose and intent of the ISO 9000 series of standards
• Describe the ISO 9001:2015 requirements and the concepts of quality management and the relationship between quality management and customer satisfaction
• Understand commonly used quality management terms and definitions, as given in ISO 9000:2015
• Explain the relationships between the clauses of ISO 9001:2015
• Have a knowledge of management systems through the Plan-Do-Check-Act cycle
• Describe the potential business benefits of the process approach used in quality management and having a formal Process Based Quality Management System
• Understand how ISO 9001 provides the ideal basis for an Integrated Management System
• Understand the context of their organisation with respect to quality management.
• Determine quality risks and opportunities relevant to their organisation.