Course Description

Higher Certificate in Applied Management – Autumn 2022

Open Training College

  • Next course commencement: Autumn 2022
  • Informal Interviews/Information Day for Applicants: Wednesday October 19th, 2022
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online  – Contact or call 01-2988544 at any time if you wish to register.

The Higher Certificate in Applied Management (Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector. In this course you will:

  • Explore leadership as a sector-specific management issue
  • Examine how the organisational structures and operating principles characteristic of the sector determine how you manage
  • Look at the role of human resource management in human services and non-profit organisations
  • Investigate organisational finance  as a management challenge

After completing the course, you should be better equipped to meet the challenges of managing in a human services and non-profit organisation and be able to work more effectively for the benefit of your team and service users.

Learning Objectives

Amongst all of the learning objectives of this course, after successfully completing the course you should be in a position to:

  • Describe how leadership and the role of the leader is understood in contemporary management
  • Appreciate the importance of leadership skills in managing change within an organisation
  • Use a range of leadership and change management models and tools in your organisation
  • Understand the role, function and importance of the human resources function in the human services and non profit sector
  • Explore the legal context of Irish HRM operations
  • Examine how the HRM function’s role in determining and delivering staff upskilling in a diverse organisation
  • Explain what ‘critical thinking’, ’emotional intelligence’ and ‘action learning’ are and outline their uses in the sector

For further learning outcomes, visit the course page on the OTC website,

Course Content

The course is made up of five modules.

  1. Creative Problem Solving and Action Learning
  2. Management of the Individualised Service
  3. Financial Management
  4. Human Resource Management and Supervision
  5. Managing Change

Studying with the OTC

The course uses a ‘blended’ approach. Each module combines

  • online learning;
  • tutorials (telephone, online, virtual); and
  • face to face workshops/webinars

Learning materials are designed to make it possible to build study time around your work schedule. Regular online tutorials will expand your knowledge of the topic and answer any questions you have as you study. Each one-day seminar/webinar will:

  • focus on how the module topic is impacting the sector;
  • deepen your understanding of the subject matter;  and
  • help you apply your learning in your working practice.


  • Informal Interviews/Information Day for Applicants: Wednesday October 19th, 2022
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online


To find out more, contact or call 01-2988544 at any time if you wish to register.

Course Code 6M15633
College Name Open Training College
Course Category Business, Management Skills
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Level 6 Higher Certificate
Course Location Dublin, Ireland
Location Postcode Dublin 14
Course Start Date 24th October 2022
Course End Date 13th June 2022
Course Fee 3048 plus application fee
Course Duration One Year
Course Times The next courses commences in Autumn 2022. Please apply via the OTC Online Application Centre at Enquiries to Conor Murray at, or on 01-2990580.
Awarding Body QQI
Title of Awarding Higher Certificate in Applied Management (Human Services)
Entry Requirements Applicants need to have successfully completed the OTC Certificate in Applied Management OR currently hold at least a Level 6 cognate* management qualification of 60 credits (NFQ) or more within the last 10 years. The course is designed as an add-on programme for the holders of the Certificate in Applied Management (6H15631). However, all relevant applications will be considered (i.e. applicants who hold a recognised management qualification at Level 6 on the NFQ or a qualification with a significant management focus). Applicants wishing to transfer from another course will need to meet certain criteria. Applicants are expected to be currently working in the human services, community or not for profit sector and need to be able to apply their learning to an appropriate work setting What Supporting Documents Will I Need? You will need to provide us with a range of documents as part of your application. These are: Proof of identity. Common examples included scanned copies of a driving license or passport (for international applicants). Educational Transcripts: These are copies of previous educational achievements that confirm you satisfy the course entry requirements. They could, for example, include a copy of your Leaving Certificate or a scan of a Level 5 certificate. It is particularly important that applicants wishing to transfer from another course, or be considered for Advanced Entry, provide transcripts confirming they have completed a Level 6/7 course worth at least 60 credits (NFQ) or more. Personal Statement: This document essentially explains why you want to take the course and how you see it helping you achieve your professional and personal goals. You can learn more about it below and download a simple document that will help you write it. International applicants are required to provide documentary evidence of proficiency in English and eligibility to study in Ireland before beginning an accredited course. A document explaining why it is necessary and what documents are required for a successful application can be found below. What is a Personal Statement and Why is it Important? A personal statement briefly describes: Who you are What you do What you hope to achieve in your career on both a personal and professional level How you think the course will help you achieve your goals Personal statements are particularly important for us when assessing individual applications. We believe in selecting students not just based on their previous academic achievements but on how a particular educational programme can help them achieve their personal and professional goals. Personal statements help us understand why you want to take the course and if it is the right one for you. What Courses Can I Progress to After Successfully Completing the Course? Learners having successfully completed this course can progress to the Bachelor of Arts in Applied Management at Level 7 (NFQ), subject to meeting entry requirements. Start Making Your Application All applications are processed through our application centre where you can: Submit your application Learn about what happens after you’ve made your application Monitor the progress of your application Visit the online application centre. A Special Note About Protecting Enrolled Users Open Training College (OTC) has approval to offer students learner protection insurance in respect of Protection of Enrolled Learners (PEL) for this course. Find out more about PEL here. Contact Conor Murray if you want to know more about the Higher Certificate in Applied Management course:; 01-2990580. CONTACT Prospect Hall, Willowfield Park, Goatstown, Dublin 14, Ireland Phone: +353-1- 298 8544 Mail: Web:
Career Path Successful completion of this Award will lead to a Higher Certificate in Applied Management (Human Services). This is a QQI Higher Education and Training (HET) Major Award (6M15633) at Level 6 on the National Framework of Qualifications (NFQ). Click here if you need to understand what this means and why it matters.
For information about Open Training College, please visit our college page on by clicking here.

Course Provider

Open Training College

Willowfield Park, Goatstown, Dublin, D14 P9E4, Goatstown, D14 P9E4, Dublin, Republic of Ireland

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Open Training College
Willowfield Park, Goatstown, Dublin, D14 P9E4
Goatstown, D14 P9E4, Dublin
Republic of Ireland
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