Course Description

Diploma in Front Office Management

IBAT College, Dublin

The Diploma in Front Office Management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business.

On completion of this programme you will be able to:

  • Outline the basic structures of a modern business environment and the administration systems required to support it.
  • Describe workplace communication structures, systems and processes, and implement using appropriate language and tone.
  • Recognise the importance of understanding workplace culture in implementing administration processes.
  • Demonstrate effective reception and customer service skills and professional representation of one’s organisation.
  • Display appropriate use of IT applications within a business setting.
  • Utilise skills to organise meetings within the workplace and implement all necessary supporting administration activities.

Course Code CIBDFOM1P
College Name IBAT College, Dublin
Course Category Administration, Business
Course Type Classroom Based
Course Qualification Diploma
Course Location Dublin, Ireland
Location Postcode Dublin 2
Delivery mode Classroom based
Course Start Date 17th September 2019
Course End Date 26th November 2019
Course Fee €1395
Course Duration 11 weeks
Course Times Tuesdays 6.30pm-9.30pm
Title of Awarding Diploma in Front Office Management
Entry Requirements None required
Career Path According to the National Skills Bulletin 2015 (July 2015), prepared by SOLAS for the Expert Group on Future Skills Needs, ‘over the five-year period, quarter 4 2009 to quarter 4 2014, employment in administrative and support services increased by 1.7%. Employment in all sub-sectors remained relatively unchanged over this period, with marginal increases observed in security and office administration activities’. This programme provides participants with the skills required for employment in a receptionist, front office, or administration role within a modern office environment.
For information about IBAT College, Dublin, please visit our college page on by clicking here.

Course Provider

IBAT College, Dublin

16-19 Wellington Quay, Dublin, Republic of Ireland

Make Enquiry

Please insert your contact details and any additional information you require and we will forward your request to IBAT College, Dublin.

Captcha code        I confirm I have read the Privacy Policy, Terms and Conditions & Cookie Information and agree to join the community.