Course Description

Creative Problem Solving and Action Learning- HEA Initiative/Government funded- CLOSED FOR APPLICATIONS

Open Training College



Please note that due to huge demand for these modular courses places are now filled and the application process is closed. If a second stimulus package is announced by the government in 2021, the College will endeavour to offer places on these courses for a second time so please do not hesitate to contact Conor (cmurray@opentrainingcollege.com) with your name & course choice and we will include you on our enquiry list until we receive further instructions from the HEA.

Creative Problem Solving and Action Learning

The aim of this module is to facilitate participants to reflect on the concepts of critical thinking, emotional intelligence and action learning, which when used interchangeably can be of significant benefit to them as a leader/manager, their staff team, organisation and service users.

On completion of this module participants will be able to:

 Discuss the role of the manager in relation to problem solving.
 Identify models for problem solving and creative thinking.
 Give examples of how thinking strategies can be applied to human services.
 Explain the factors involved in generating high quality information for decision making.
 Describe how action learning could be used as a tool to promote learning and improve performance.
 Reflect on their ability to problem solve and action areas for development.

The module has the overall objective of facilitating participants to reflect on the process of problem solving and its relevance to their circumstances so that they can further equip themselves with key skills that can be applied within any setting of the labour market.

About the HEA Initiative Modules:

The Open Training College (OTC) – in partnership with the Government of Ireland and the HEA – is offering modules to progress upskilling during the public health emergency.
Programmes are free of charge if you are unemployed, a homemaker returning to work or are in receipt of the Covid-19 unemployment payment at the time the programme begins.
If you are in employment, were previously self-employed or are a recent graduate, you may be eligible provided you meet the nationality/visa requirement and residence requirement. Project Management applicants will have to pay 10% of the fees (110 euro). The standard tuition fee for this course is €1,092. All other modules at Level 6 are free.
People in receipt of the Covid-19 Pandemic Unemployment Payment (PUP) or Jobseekers can apply for this course under the HEA initiative. Fees will be waived for these applicants.


College Name Open Training College
Course Category Community Leadership, Education
Course Type Online Learning
Course Qualification Level 6 Higher Certificate
Course Location Dublin, Ireland
Location Postcode Dublin 14
Course Start Date 13th January 2021
Course End Date 24th February 2021
Course Fee 0
Course Duration 6 Weeks
Course Times •Application deadline: 8/1/2021 Now Closed for Applications •Start Date: 13/01/2021 •Online workshop (Zoom): 20/01/2021 •Assignment Submission: 24/02/2021
Awarding Body QQI
Title of Awarding Certificate in Creative Problem Solving and Action Learning
Entry Requirements Terms and Conditions •Candidates may apply for one or two courses. The maximum amount is two per person. •Students who are studying an accredited qualification at the OTC or elsewhere during the current academic year, are not eligible to apply for places on these HEA modular courses. •A valid PPS number is required. •A valid form of identification is required (copy of drivers licence or passport photo page) •For Level 6 courses: applicants must be 23 years at time of application OR have successfully completed the Leaving Certificate/QQI/FET Level 5 Certificate. Documentary evidence is required. •For the level 7 course, Project Management, applicants must be 23 years at time of application OR have successfully completed at least a Level 6 QQI/FET Certificate. Documentary evidence is required. •A completed Employer Verification Form is required to be uploaded for those applicants who are Employed. •International applicants must provide appropriate documentary evidence of proficiency in English (i.e. IELTS 6.0). •All applicants must complete the Declaration Form and submit it as a supporting document. •You are not required to complete the Personal Statement for these courses. •Please exit the application process when arriving at the payment page. Your application details will be automatically saved at that point. Any applicable 10% payment, by those who are 'employed', for the Project Management course, can be made with the college administration team after review of their Project Management application details. •Personal data may be shared with the Higher Education Authority, for example to determine eligibility for funding or for statistical purposes. This will at all times be done in compliance with GDPR and the Data Protection Act 2018. Further information can be found here- https://hea.ie/about-us/data_protection/.
Career Path Progression may be possible to the Higher Certificate in Applied Management (Human Services) Level 6 award.
For information about Open Training College, please visit our college page on www.nightcourses.com by clicking here.

Course Provider

Open Training College



Prospect Hall, Willowfield Park, Goatstown, Dublin , D14 P9E4, Goatstown, Dublin, Republic of Ireland

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Open Training College
Prospect Hall, Willowfield Park, Goatstown, Dublin , D14 P9E4, Goatstown, Dublin, Republic of Ireland

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