Course Description

Certificate in Applied Management (Human Services) – November2022

Open Training College

Next commencement: November 2022

  • Informal Interviews/Information Day for Applicants: Wednesday October 19th, 2022
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online  – Contact or call 01-2988544 at any time if you wish to register.


The Certificate in Applied Management (Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector.  It will:

  • Develop your understanding of the management skills required to deliver quality services in the sector
  • Provide you with the tools needed to supervise, lead and manage a team
  • Help you understand the statutory and regulatory environment in which you operate
  • Satisfy the management qualification requirements set out in the HIQA Standards


Sector Specific

The course is exclusively aimed at people working in human services, community and nonprofit organisations. It was put together by people with extensive first-line experience who fully understand the sector and the problems that come with attempting to balance work, life and learning when you work in it.

Student Centred

The course is designed to accommodate the pressures and responsibilities that you face. Its mixture of workshops, tutorials and online learning will allow you balance your work, life and college commitments. Remember; our active learning community (made up of students, tutors and learning support staff) is always there to support you as you learn.


We work in partnership with over 220 organisations from the human services and non-profit sector. Together we ensure that the Certificate in Applied Management always reflects the:

  • Current regulatory and public policy environment
  • Challenges driving the sector, and
  • Contemporary best practices for managing them

Course Content:

The course is made up of six modules.

1. Management, Professional Development and Ethics

2. Key Management Skills: Teamwork, Leadership & Communications

3. Essential Employment Law

4. Budget Management

5. Managing Service Quality and Safeguarding

6. Managing for Regulation and Inspection

For an idea of the course schedule and timings, view the provisional course calendar for the November 2021 commencement by visiting the course page on

Please note: All workshops will be held online during COVID-19 restrictions.

How to Apply

Applications for this course are accepted through the college online application centre. To apply for the course, you will need to:

  • Satisfy the entry requirements for the programme
  • Provide a range of documents to support your application
  • Submit a personal statement explaining why you want to apply
How You Learn

The course uses a ‘blended’ approach. Each module combines online learning, tutorials (telephone, online, virtual) and face to face workshops (online during COVID restrictions). Learning materials are explicitly designed to accommodate the pressures that come with trying to balance work, life and learning. They make it possible to build study time around your work schedule.

Regular online tutorials will expand your knowledge of the topic and answer any questions you have as you study. Each one-day seminar focuses on how the module topic is impacting the sector, will deepen your understanding of the subject matter and help you apply it in your working practice.

Underpinning all of this is our learning community. This is made up of tutors who have extensive first-line experience, learning support staff who understand the human challenges people face when attending college and our students who are defined by their commitment to supporting each other. We believe this creates a learning experience that is unique to the OTC, one that meets the requirements of people who work in our sector and improves the quality of service our users receive.

This is known as the OTC Supported Open Learning Model. You can read more about it here.

Submit your application on our Online Application Centre.

Please Note: You can get started sooner with one of our 2 individual Fast Track modules:

  1. Managing Service Quality and Safeguarding; and/or 
  2. Key Management Skills.

Course Code 6H15631
College Name Open Training College
Course Category Business, Management Skills
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Level 6 Advanced Certificate
Course Location Dublin, Ireland
Location Postcode Dublin 14
Course Start Date 31st October 2022
Course End Date 16th July 2023
Course Fee 2392 plus application fee of 95
Course Duration One Year
Course Times The next course commences November, 2022 - dates to be confirmed. Please Note: You can get started sooner with one of our 2 individual Fast Track modules: - Managing Service Quality and Safeguarding; and/or  - Key Management Skills. Contact the College or enquire at
Awarding Body QQI
Title of Awarding Certificate in Applied Management (Human Services)
Entry Requirements Applicants must be 23 years at time of application OR have successfully completed the Leaving Certificate/QQI/FETAC Level 5 Certificate. Applicants are expected to be currently working in the human services, community or not for profit sector and need to be able to apply their learning to an appropriate work setting. International applicants must provide appropriate documentary evidence of proficiency in English (i.e. IELTS 6.0).
Career Path The OTC management programmes offer students a direct route progression route from Certificate to a BA degree: Learners who have successfully completed this course can progress to the Higher Certificate in Applied Management (Human Services), a Major Award at Level 6 (NFQ), subject to meeting entry requirements.
For information about Open Training College, please visit our college page on by clicking here.

Course Provider

Open Training College

Willowfield Park, Goatstown, Dublin, D14 P9E4, Goatstown, D14 P9E4, Dublin, Republic of Ireland

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Open Training College
Willowfield Park, Goatstown, Dublin, D14 P9E4
Goatstown, D14 P9E4, Dublin
Republic of Ireland
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