Business and Administrative Management Diploma

Business and Administrative Management Diploma

Course Description:

The Business Administration training course provides students with a broad understanding of business and management practices. Students will be able to progress to more responsible roles in accounting, marketing, operations, personnel or general administration.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

Course CurriculumTotal Units : 149
Getting Started
1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA
2. DIARY MANAGEMENT
3. BUSINESS REPORTS AND LETTER WRITING
3.1: Business Writing
3.2: Collaborative Business Writing
3.3: Proposal Writing
3.4: Business Ethics
4. E-MAILS WRITING TIPS
5. HANDLING CONFIDENTIAL DOCUMENTS
6. SUCCESSFUL MEETING MINUTES
6.1: Meeting Management
7. NOTE TAKING
8. DATA MANAGEMENT, RECORD KEEPING AND FILING
9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
10. DELIVERING POSTAL MAIL
11. DICTATING
12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
12.1: Telephone Etiquette
13. ORGANISING A MEETING
14. BOOKKEEPING
15. INVOICING/PETTY CASH
16. DOCUMENT PROOFREADING
17. QUICKBOOKS FOR PAYROLL MANAGEMENT
18. TIPS FOR SPEED READING
19. CREATING AN EFFECTIVE CV AND COVER LETTER
20. TIME MANAGEMENT
20.1: Event Planning
21. MOTIVATING EMPLOYEES
22. TYPING SPEED DEVELOPMENT
22.1: Administrative Procedure
23. MICROSOFT WORD
24. MICROSOFT EXCEL
25. MICROSOFT POWERPOINT
26. MICROSOFT OUTLOOK
27. Accounting and Bookkeeping
28. Bookkeeping
29. Budgets & Financial Reports
30. Communication Fundamentals
31. Communication Strategy
32. Emotional Intelligence
33. Administrative Human Resources Fundamentals
34. Employee Recruitment
35. Leadership Essentials
36. MANAGEMENT ESSENTIALS
37. Safety in the Work Place

What skills will I gain?

• Learn how to conduct administrative procedures.
• Learn how to produce standard documents.
• We will teach you about report and letter writing.
• Learn master key Microsoft Office programs.
• Become a master of data management and record keeping.
• Learn bookkeeping and payroll management.
• Study CV and cover letter writing.
• Gain the best management, receptionist and customer service skills.
• Gain knowledge in Human Resources fundamentals.
• Gain knowledge in leadership and management essentials.

What is the target audience?

• Job hunters & School leavers
• College or University student & graduates
• Personal assistant & Receptionist
• Assistant for company director
• New or Temporary staff
• Office Administrators & Office managers
• Office clerk, Marketing assistant & Administration Assistant
• Secretary or Executive
• Office supervisor or team leader
• Accounting professionals or finance managers

How will I be assessed?

• At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
• Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Business and Administrative Management Diploma. Anyone eligible for certification will receive a free e-certificate, and printed certificate.