Course Description

BA in Applied Management (Human Services) – Autumn 2022

Open Training College

  • Next course commencement: Autumn 2022
  • Informal Interviews/Information Day for Applicants: Wednesday October 19th, 2022
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online  – Contact or call 01-2988544 at any time if you wish to register.


The BA in Applied Management (Human Services) is a QQI accredited (Level 7) 3-year degree programme created by, and for people working in the human services and non-profit sector. It provides participants with the knowledge and skills required to manage for the good of:

  • Services users
  • The organisation, and
  • People who work with it

In so doing, they become advocates for change and key influence makers capable of initiating, leading and delivering change that will result in empowerment and improved, quality service provision.

Successful completion of the course will lead to a BA in Applied Management (Human Services). This is a QQI accredited Major Award at Level 7 on the National Framework of Qualifications (NFQ). Click here if you need to understand what this means and why it matters.

YEAR 1: Certificate in Applied Management (Human Services)

First year provides a grounding in general management theory and practice and how it applies to the human services and non-profit sector. You will also have the opportunity to acquire and develop the core skills required to effectively perform a first line management role. During it you will:

  • Examine the principles and practices of first line management
  • Explore Person Centred Human Services as a management issue
  • Begin developing practical management skills including: communication skills, team building, conflict management and motivation
  • Be introduced to the legislative and policy environment in which human service and non-profits operate
  • Start looking at the financial management of sector-specific organisations

YEAR 2: Higher Certificate in Applied Management (Human Services)

During the second year you will develop your practical skills and competencies while exploring in greater detail, the fundamental management issues driving the sector. You will:
  • Learn to lead a human services or non-profit team
  • Explore change and empowerment as management issues
  • Examine Human Resource Management (HRM) and the legislative, operational and organisational context in which it operates in a human services and non-profit organisation
  • Develop advanced management competencies including: engaging in ‘critical thinking’, developing ‘emotional intelligence’ and utilising ‘action learning’
  • Investigate how organisational factors determine your ability to perform your management role
  • Examine in greater detail the financial management requirements, challenges and issues animating the operation of organisations in he human services and non-profit sector

YEAR 3: BA in Applied Management (Human Services)

The final year provides the opportunity to enhance your research, analytic and advanced management skills to become an effective leader, one capable of achieving measurable change leading to improved quality of service provision. You will learn to:

  • Understand the political and legislative context in which human services & non-profit organisations operate
  • Critically analyse the current state of your organisation and map out potential futures for your organisation
  • Understand and resolve conflict within your organisation
  • Undertake project management to achieve change that tangibly improves the quality of service your organisation delivers
  • Design, deliver and oversee an individualised service informed by best practice and committed to quality
  1. Project Management
  2. Social Policy & Administration
  3. Conflict Resolution & Mediation
  4. Leading within the Learning Organisation
  5. Managing the Individualised Service


There is a ‘pay as you go’ module by module fees installment plan, therefore 5 payments to cover the 5 modules in advance of each module commencement.

Start Date:

The next course commences in Autumn 2022.

  • Informal Interviews/Information Day for Applicants: Wednesday October 19th, 2022
  • Management Courses Open Session (by Zoom):  Wednesday, September 28th, 2022 – 5.30pm – 7pm Online. Contact or call 01-2988544 at any time if you wish to register.

To find out more, or to apply, please contact Conor on 01-2990580/, or visit our website:


Course Code 7M15634
College Name Open Training College
Course Category Business, Management Skills
Course Type Blended Learning - Mix of Classroom & Online
Course Qualification Ordinary Bachelor Degree
Course Location Dublin, Ireland
Location Postcode Dublin 14
Course Start Date 7th November 2022
Course End Date 11th June 2023
Course Fee 3320 for Year 3 of this 3-Year course plus €95 application fee
Course Duration 3-Years
Course Times The course uses a ‘blended’ approach. Each module combines online learning, tutorials (telephone, online, virtual) and online face to face workshops/webinars. Learning materials are designed to accommodate the pressures that come with trying to balance work, life and learning. They make it possible to build study time around your work schedule. Regular online tutorials will expand your knowledge of the topic and answer any questions you have as you study. Each one-day seminar focuses on how the module topic is impacting the sector, will deepen your understanding of the subject matter and help you apply it in your working practice. Start Date: Check the calendar for the next module and contact the College at least 2 weeks ahead of time. Apply via the Online Application Centre on For further details please contact Conor at, or on 01-2990580, or contact us via our website
Awarding Body QQI
Title of Awarding BA in Applied Management (Human Services)
Entry Requirements Applicants need to have successfully completed the Open Training College Higher Certificate in Applied Management OR currently hold at least a Level 6 cognate* management qualification of 120 credits (NFQ) or more within the last 10 years. Applicants are expected to be currently working in human services, community or not for profit sector and be able to apply their learning to a work setting. Applicants wishing to transfer from another course will need to meet certain criteria. Contact the College to determine if you are eligible to transfer. International applicants must provide appropriate documentary evidence of proficiency in English (e.g. IELTS 6.0).
Career Path The course is certified by QQI as a HET Level 7 Award. Successful participants will be awarded a BA in Applied Management (Human Services). The skills acquired have been used by graduates to support their promotion within their organisations and to seek management opportunities within and beyond where they work.
For information about Open Training College, please visit our college page on by clicking here.

Course Provider

Open Training College

Willowfield Park, Goatstown, Dublin, D14 P9E4, Goatstown, D14 P9E4, Dublin, Republic of Ireland

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Open Training College
Willowfield Park, Goatstown, Dublin, D14 P9E4
Goatstown, D14 P9E4, Dublin
Republic of Ireland
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