Course Description

Interpersonal Skills.

This Interpersonal Skills Course provides all students with the knowledge they need in order to become an expert in interpersonal skills and communication.

Communication – the human connection – is the key to personal and career success” Paul J. Meyer


A key Leadership skill is the ability to build relationships through positive and effective communication.


  • Recognizing the importance of being ‘present’ during a conversation.
  • To become aware of the impact of your body language, facial expression and non-verbal communication.
  • Defining ‘Listening’ and distinguishing it from ‘hearing’.
  • Demonstrating a critical awareness and understanding of the different levels of listening.
  • To assess the effectiveness of your own listening skills.
  • Learning how to avoid potential barriers to listening.
  • Understanding how to build rapport and trust in relationships.
  • To recognize different types of questions to ask which evoke awareness and understanding and help solve problems or else are judgemental, manipulative or critical of an individual.
  • Exploring the Johari Window Communication Model and discovering the different parts of our self.
  • Becoming aware of the value of giving and receiving feedback, the 4 types of feedback that can be used by Leaders and to identify which type of feedback you need to improve upon.
  • To explore the 4 styles of communication and identify which style you use to interact and communicate with others.

College Name Academy of Professional Leadership Training and Coaching
Course Category Business, Leadership, Life Coaching
Course Location Blessington, Wicklow, Ireland
Delivery mode Classroom based
Course Fee POA
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Academy of Professional Leadership Training and Coaching
Maple Lodge, Lacken., Wicklow, Ireland