By Category : Customer Care, Relations & Service Courses in Ireland

Overview: A qualification like this will dramatically improve your CV and make you much more employable. This Customer Service course will enable you to develop knowledge and skills in key areas, such as: delivering customer service, customer retention, resolving customer […]

Overview: Providing excellent customer service is important for every business that views its long-term viability.  This course is perfect as it teaches learners the tricks and tips on how to turn customers into the repeat, life-long loyal base.  The Diploma […]

Overview: Every business wants to provide outstanding customer service in terms of improving their growth and visibility in the industry. Providing customer service does not always come easy to employees. It is a skill that needs to be learned and […]

Course duration:       6 weeks – 4 hours once a week (24 hours)  The aims of the course will be threefold  Aim 1: The first objective of this course is to improve the agents’ elocution and pronunciation, mainly working on the […]

Overview Customer service is a critical component in any company. The Level 3 Certificate in Principles of Customer Service will provide learners with an in-depth look of what it takes to work in a customer service job. Customer service is […]

DIT’s innovative MBS in Retail Management is a unique specialist post-graduate degree and the only masters programme of its kind offered in the Republic of Ireland for individuals seeking to break the exciting and fast-paced retail industry. The part-time masters […]