The ISO 9000 series of standards require that an organisation conduct internal quality audits to determine the effectiveness of its quality system. SQT Training is running a two-day course 11th September 2019 to provide delegates with the skills necessary to be an effective internal auditor (QMS).
Internal Auditor (QMS) Training
Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process. Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing Quality Systems for real quality improvement and performance rather than just conformance.
What’s covered?
Introduction to Quality Systems
PDCA and Process-based QMS
Risk-based thinking & the Process Approach
The QMS Audit Process
Competencies and responsibilities of internal auditors
Audit Preparation – pre-audit activities
Audit checklists
Conducting the audit – gathering evidence
Interview techniques/questioning skills
Reporting the audit and follow-up
Corrective action
If you have access to a copy of ISO 9001, please bring a copy of the standard with you. If you don’t have access, a copy will be provided for you and will be collected at the end of the course.
Who should attend?
Any person with responsibility for conducting internal QMS audits
Departmental managers and supervisory staff
Quality Managers, quality engineers and supervisory staff
Staff with responsibility for designing and implementing quality systems
Personnel responsible for supplier / external audits
For applicants whose first language is not English, SQT recommends a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of this programme.
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